STILL HAVE QUESTIONS?

SO YOU WON'T FORGET US...

Be the first to discover new collections and special offers. Each month we send special discount coupons reserved for our most loyal customers!

FREQUENTLY ASKED QUESTIONS
WHEN WILL MY ORDER BE PROCESSED?

If the coffee is marked "available", it means it is already at our Roastery: we will prepare and dispatch your order within 2 business days.

If it says "Available from next Roasting Day", the coffee will be roasted and dispatched within 7 days.

Once the package is handed over to the courier, you will receive an email with all the tracking information.
WHAT CAN I DO IF THE GRIND IS NOT SATISFACTORY?

No problem: with Kali, you can always return the coffee if the grind isn't suitable for your needs. Contact us and we'll help you find the right one for your brewing method.

The perfect cup should never be a matter of luck!
CAN I PICK UP THE ORDER DIRECTLY AT THE ROASTERY?

Of course! Select "Store pickup" during checkout. We will notify you as soon as your order is ready: please wait for our confirmation before coming, so everything will be ready for you.
WHEN WILL MY COFFEE BE ROASTED?

Check the availability indicated on the product page:

  • If the coffee is available, it has already been roasted and is present in our Roastery. The order will be processed within 2 working days.
  • If it is available from the next Roasting Day, it will be roasted within 7 days.

We roast in small batches, so your coffee always arrives fresh and ready to deliver its best in your cup.
CAN I SEND IT AS A GIFT?

Absolutely! Enter the address of the person you want to surprise as the shipping address. If you wish to add a message, write it in the order notes: we'll take care of the rest, with all the Kali-magic.
CAN I CHOOSE KALI FOR MY BUSINESS?

Of course! Whether you own a bar, restaurant, hotel, or shop, we can create the right solution together, from coffee to machinery. Write to us and let's bring some Kali to your business too. Visit the WHOLESALE page!